You go through a temp agency for 6 months (9 in my case) before they officially hire you. My contract was extended a few times because they "didn't have the time" to do the paperwork to hire me on.
Technicians hate being told what to do by a woman and will openly tell you that. Was harassed by technicians openly cussing at me and yelling at me over the phone, but was told that I need to "learn the way to handle each tech to not upset them" after going to HR.
Was expected to do the work of multiple positions (Dispatch, Preventative maintenance, Billing, , Phone triage, Estimates, clerical work for techs who were too lazy to do it themselves, IT, training) and if you admitted you didn't have the bandwidth to drop what you are doing that second to help, the person asking for help would get personally offended and make you feel like a terrible person.
Was let go due to COVID and promised they would hire me back after things opened up again, things opened up and I was not contacted and later found my position listed on LinkedIn.
