Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Pay was good and if you like to work alone" ((in 42 reviews)); "Ace has really good benefits" ((in 37 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 13 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 34 reviews)); "Can easily turn bad with bad management" ((in 30 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 12 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

2.0

Jan 29, 2020

Not terrible

Center manager

Recommend

CEO approval

Business Outlook

Pros

Usually no more than 35 to 40 hours per week

Cons

No break, long shifts without being able to leave or take a real break.

4.0

Nov 15, 2019

Experience

Teller

Recommend

CEO approval

Business Outlook

Pros

Nice place to work with. Higher ups are understanding

Cons

Extremely tedious. Scheduling needs a bit more work.

3.0

Jul 11, 2019

Good benefits, horrible business practices but okay job to start with a career in finances

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Benefits, pto, always got my days that I requested off

Cons

High prices for services, continued pressure to sell debit cards and direct deposits to returning customer, high prices to cash checks and the long verification process to cash checks while dealing with angry customers, continued to change loan products that were extremely expensive and would feel bad for the customers knowing the loans were too high to pay back, mostly women so a lot of gossip, favoritism

Viewing 37 - 39 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Memphis, TN

View job

ACE Cash Express

ACE Cash Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not terrible

Experience

Good benefits, horrible business practices but okay job to start with a career in finances

Jobs at ACE Cash Express

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