Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Ace has really good benefits" ((in 40 reviews)); "Good pay pto which is great only after 3 months" ((in 39 reviews)); "Great people to work with." ((in 16 reviews)); "Great coworkers and fast paced" ((in 13 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 37 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 14 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 13 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

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ACE Cash Express

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

570 reviews

4.0

Jun 12, 2014

Corporate employees were great to work with.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good attitude and work ethic at corporate office.

Cons

Previous decision made to outsource some departments to third party company. Same third party company worked with employees prior to outsourcing and told employees they were only there to "help" and would not take anyone's job, before outsourcing occurred.

1.0

May 18, 2014

Was threatened by my DM that I would lose my job because I was sick (with a note) and missed one day of work in a year!

Center manager

Recommend

CEO approval

Business Outlook

Pros

The customers were nice and you built up a relationship

Cons

10 to 13 hour days and you are locked in. No breaks, not allowed to leave

3.0

May 13, 2014

Not bad for short term only.

Center manager

Recommend

CEO approval

Business Outlook

Pros

Good hours, decent pay for the amount of experience necessary, good training. You may get a good amount of free time during certain parts of the day, where you can study or catch up on other things.

Cons

They move you from location to location a lot. Can be very dangerous depending on where they put you. One store was robed on a weekly basis. Not much room for advancement. Have to deal with extremely rude customers on a daily basis.

Viewing 493 - 495 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Memphis, TN

View job

Part Time Sales Associate