ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)
avatar

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews
4.0
May 29, 2012
Recommend
CEO approval
Business Outlook

Pros

3 1/2 - 4 work days a week. Cash incentives for card sales. Bonuses if monthly goals are met. Medical, dental, vision and pet insurance available. Paid vacation, holidays, personal days, sick days.

Cons

Long work days but that's why you get more days off. Trying to call off sick is like pulling teeth.

1.0
Apr 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Central location. Great fellow colleagues and employees. Incredible health benefits. Forward vision by CEO. Freedom to decorate for holidays. Almost recessionary proof business model.

Cons

Horrific PTO policy. Pay for managers $20K less than other companies. They promote people that may not have proper education into director titles who do not know how to manage salaried employees and often are down right verbally harassing. Lousy operations management. To perform simply customer service, you almost have to have an IT degree.

2.0
Mar 17, 2012
Recommend
CEO approval
Business Outlook

Pros

When staffed properly, which is rare, you only work 3 or 4 days a week. Pay. No micro managing.

Cons

You THINK it's your day off? Guess again, someone called off, get to work! You thought you needed to go to an appointment, or just enjoy a day off? Guess again! You would think they are paying us as a salary and that they paid our gas and cell phone bills! A bit of distorted thoughts from the DM position. We are not on call. Sick time? Start using it and you will be jobless soon. DM's are the ones on salary, but can you get ahold of one when you need them? Ha.

Viewing 547 - 549 of 570 Reviews

Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.