Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Ace has really good benefits" ((in 40 reviews)); "Good pay pto which is great only after 3 months" ((in 39 reviews)); "Great people to work with." ((in 16 reviews)); "Great coworkers and fast paced" ((in 13 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 37 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 14 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 13 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (570 reviews)

Ratings by demographic groups

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ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

2.0

Sep 4, 2015

nor good

Floating manager

Recommend

CEO approval

Business Outlook

Pros

Plenty of overtime, some stores were slow

Cons

Working alone, the pay is not good, they don't promote off of merit, turnover rate is horrible

5.0

Aug 8, 2015

A learning experience

Center manager

Recommend

CEO approval

Business Outlook

Pros

Full time hours, vacation time, sick pay, coworkers

Cons

Super difficult to call in sick. New management doesn't know the job

2.0

Jul 24, 2015

If you're single with no children and don't mind your schedule changing without notice

Service associateiii

Recommend

CEO approval

Business Outlook

Pros

Ability to make extra money through sales and bonuses. You gain experience in various financial services

Cons

No lunch breaks, always inconveniencing the employees that work the most. Will work you 10 hrs then ask you to stay 4-5 more hrs

Viewing 58 - 60 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Riverdale, GA

View job

Part Time Sales Associate

Memphis, TN

View job

ACE Cash Express

ACE Cash Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

nor good

A learning experience

If you're single with no children and don't mind your schedule changing without notice

Jobs at ACE Cash Express

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