Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Pay was good and if you like to work alone" ((in 42 reviews)); "Ace has really good benefits" ((in 36 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 12 reviews)); "Great bonus incentive and company aknowledgment" ((in 11 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 35 reviews)); "Can easily turn bad with bad management" ((in 30 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 15 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (570 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

3.0

Sep 5, 2014

Okay, decent job for a college student.

Service associate

Recommend

CEO approval

Business Outlook

Pros

35-38 hours a week, health insurance, vision, dental, 401K, paid vacation, floating holidays.

Cons

Ridiculous instability of location; driving around center to center for each shift (no mileage being reimbursed), long hours by yourself dealing with rude nasty crowds.

1.0

Jul 22, 2014

worst Management to work for

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Pay was according to the market

Cons

Too much politics, favoritism, micromanagement and dishonesty in IT Top management. You can’t voice your opinion at all. It’s a dictatorship of three people CIO, VP and Director who are not good leaders at all since neither one of them know how to manage and build a team. If for some reason one of them doesn’t like you then they make working environment very hostile for you. They start giving that employee a hard time on purpose by looking for faults in their work, start micro managing you, nit-picking at your work and create a work environment that is unbearable. I’m in IT for years and worked at many places but working at ACE was the worse experience of my career.

4.0

Jul 6, 2014

Stressful job for the pay.

Center manager

Recommend

CEO approval

Business Outlook

Pros

Manager bonuses IF your center reached all goals.

Cons

No work/life balance. District manager too angry/pushy.

Viewing 64 - 66 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Memphis, TN

View job

ACE Cash Express

ACE Cash Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Okay, decent job for a college student.

worst Management to work for

Stressful job for the pay.

Jobs at ACE Cash Express

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