Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"good benefits and pay for their employees" ((in 42 reviews)); "Good pay pto which is great only after 3 months" ((in 40 reviews)); "Great people to work with." ((in 14 reviews)); "Great coworkers and fast paced" ((in 12 reviews)); "I had a good manager and mentor." ((in 10 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 33 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 14 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 13 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

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ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

2.0

Feb 8, 2020

Not a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy job, good benefits through BCBS

Cons

Long hours (a normal day is 10-13 hrs), low hourly wage, exhausting because you have to float between multiple stores, disorganized HR and ineffective communication, gossiping environment and company politics can affect advancement and location stability, there are strict requirements to sell cards and coax customers to enroll in direct deposits; you will be terminated if you don't push these cards, and the childish gossiping culture is supported and fueled by district manager who gossips with center mangers about staff and other center mangers.

3.0

Jan 18, 2020

Good place to work

Community journalist

Recommend

CEO approval

Business Outlook

Pros

Some of the people you get to work with are great . Benefits are ok. Some district managers are awesome and the PTO is amazing! You accumulate hours every pay period and I’ve gone up to 4 weeks off per year

Cons

Sometimes you work alone all day when someone calls off. Sales expectations bring on stress

2.0

Jan 10, 2020

Upper Management

Security

Recommend

CEO approval

Business Outlook

Pros

Flexible and conducive work environment, training opportunities 401k match. Great work life balance and great people. I had a good manager and mentor.

Cons

Upper management could pay better more attention to development of employee

Viewing 106 - 108 of 570 Reviews

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