ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)
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Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews
1.0
Jan 3, 2025

Ok Pay but That’s It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay that’ll work depending on what you need

Cons

They really don’t value you as a human being, just a number or vessel to hit their metrics. They really don’t want you to have a life outside of ACE- and don’t expect help when you start work. They will push you through training and you’ll find yourself traveling to and running a different store everyday (with no transportation assistance) and drowning by yourself before you know it. On bad days you can have up to 15-20 people waiting on you with a 30 min wait to get one person’s check approved. There will be more criticism than attempts to help you get better. There is no “calling out” or leaving early, as you are solely responsible for your location that day. There are no lunch breaks either and because it’s just you in the store locked in the cage, there’s no leaving to get food.

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ACE Cash Express Response
1y
We appreciate you sharing your experience. Our goal is to provide a fair and supportive workplace for all employees, and we take feedback like this seriously. We are always working to improve our policies and practices. We value the time and effort of our employees and wish you the best in your future endeavors.
5.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great emplolyees, and great resources

Cons

More training for the management

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ACE Cash Express Response
1y
Thank you for sharing your experience! It’s great to hear that you found the work at ACE Cash Express rewarding. We appreciate the dedication and effort to our company. We’re always happy to recognize hard work, and it’s wonderful to see team members like you thrive. Wishing you continued success and thank you for being a valued part of the team!
3.0
Dec 31, 2024

Manager

Recommend
CEO approval
Business Outlook

Pros

Guarantee full time hours per week

Cons

Sales and getting goals is a must

Viewing 10 - 12 of 570 Reviews

Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.