Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"good benefits and pay for their employees" ((in 45 reviews)); "Pay was good and if you like to work alone" ((in 39 reviews)); "Great coworkers and fast paced" ((in 14 reviews)); "Great people to work with." ((in 14 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 32 reviews)); "Can easily turn bad with bad management" ((in 29 reviews)); "No work life balance was there" ((in 13 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 13 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 13 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

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ACE Cash Express

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

570 reviews

3.0

Sep 30, 2021

job in general

Bank teller

Recommend

CEO approval

Business Outlook

Pros

flexible schedule (long hours so can make it to 40 hours in 4 days) meaning 3 days off! nice working environment

Cons

doesn't pay well management doesn't really care about you

5.0

Sep 20, 2021

Salary

Manager

Recommend

CEO approval

Business Outlook

Pros

Good pay good benefits good hours

Cons

Working long hours behind a glass can’t leave to take a break

2.0

Sep 7, 2021

Good for a temporary job TERRIBLE for growth

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The hours are flexible, you work with minimal supervision, benefits are good. It’s good if you’re going to school and need a chill part time.

Cons

They don’t care if you’ve been there for 10+ years they will not prioritize your seniority for salary raises. The management is terrible and needs better training. The hours are terrible as well you work all from late morning to night time if you’re not a manager. The incentives suck. The company does not care about the company culture if you’re not working for corporate. They don’t appreciate their employees and are very disposable to them. I would not recommend this for a full time job.

Viewing 130 - 132 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate