ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)
avatar

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews
1.0
Aug 6, 2021

Worst place

Recommend
CEO approval
Business Outlook

Pros

Not many pros to be talked about Okay pay, trainers were nice, made some friends.

Cons

-manager was terrible too worried about if people liked him -mandatory morning call meetings were just so they could hear themselves talk -supervisor took my idea and presented it as his own and was commended for it -managers were not supportive -expect people to cover shifts when its their day off and answer the phone at 6 AM to tell them why we don't want to cover a shift -management becomes more upset with reliable, never call off work employees, for not picking up the slack of the workers who never show up to work -managers will sit and watch you run too registers to help line out the door customers by yourself and tell you that you aren't working fast enough while they hide in the back doing "audits" -customers will yell, curse you out, and threaten you if they don't get approved for a loan that I had no control over -horrible work life balance expect to work over 50 hours a week during peak

1.0
Aug 5, 2021

Don't care about employees

Recommend
CEO approval
Business Outlook

Pros

You learn a lot about loans and check cashing processes

Cons

They do not care about their employees and you end up being in harm's way and you work really long hours by yourself

1.0
Jul 27, 2021

.

Recommend
CEO approval
Business Outlook

Pros

Steady locations and not that many customers to take , sundays most locations were closed

Cons

Closing alone usually bad for employees safety, unable to leave for lunch so if you forgot lunch you were out of luck , pay was decent not the best and long shifts alone

Viewing 142 - 144 of 570 Reviews

Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.