Worst HR department on Earth
Pros
The work itself is rewarding enough knowing you are helping kids. The hours are also very flexible, it is easy to take whatever days you want off (unpaid of course). Some of the BCBAs/supervisors are really nice and will help you out a lot and give you a lot of freedom.
Cons
The HR department is absolutely the worst. I can't stress this enough, absolutely a bureaucratic nightmare and this is what gave me the worst impression of the company. Extremely high turnover rate and low morale among RBTs, everyone I knew there was either looking for a different job or only working temporarily. Additionally the hours can be terrible, for example I worked from 8am-12pm, had a 3 hour lunch break, then worked from 3pm-7pm. Of course I would need to go home during this 3 hour lunch break but this drive time was not compensated because apparently you're expected to stay at the office the entire time? Some of the supervisors are control freaks, and will nitpick every single thing you do. This was not the case for the majority of supervisors though fortunately. The pay is also pretty bad considering the work is extremely draining. Others on here say the pay is good compared to other ABA providers but after I left ACES I got many job offers from other companies, school districts, etc and most paid considerably more. No PTO or benefits. No pay for cancellations or no shows which is ridiculous. If someone is a no show you should be compensated for the entire session! Instead you are only compensated for the 10 minutes you have to wait and are expected to find a different session to cover even though this isn't possible most of the time!