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ACI Learning

Engaged Employer

ACI Learning reviews

2.7

38% would recommend to a friend

(30 total reviews)

Scott Horn

16% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.9

Compensation and benefits

2.7

Career opportunities

2.4

Senior management

Ratings by demographic groups

Reviews by job title

30 reviews

Reviews about "Culture"

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1.0
Apr 14, 2022

Culture Issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This used to be a great place to work, and I did learn a lot from my time here. Previous leadership team was supportive and the culture was great.

Cons

The culture has become very toxic. Talented people with extensive institutional knowledge aren’t listened to or valued, and they are leaving in droves. As a result, there is a lot of scrambling to figure out systems and processes where gaps in institutional knowledge have now formed. Leadership encourages employees to bring things to their attention, but when they do leadership either spins it back on how the employees need to handle things differently, or promises of action are given and not carried out.

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ACI Learning Response
2y
We appreciate you taking the time to provide feedback. Specifically, we recognize the value of institutional knowledge and making innovative leaps. You can't have one without the other. With your knowledge and with new ideas comes new ways to be bold. As it has been a couple years since this has been posted, I can confidently tell you to not hesitate to reach out to Leadership or People Ops if you have any further questions, comments, and concerns. We are here to listen and evolve for you all!
4.0
Apr 7, 2022

Good culture

Employer engagement manager
Recommend
CEO approval
Business Outlook

Pros

Growing company, responsive to employees, open to innovation

Cons

Not many negatives to report

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ACI Learning Response
2y
Thank you for sharing your positive experience at ACI! As one of our company values is innovation, we are always looking for ways to support our Team Members' growth which ultimately helps ACI grow to train smart and be bold in the markets we serve. We couldn't do it all without our amazing and hard working Team Members!
1.0
Mar 17, 2022

These are slippery folks

Supervisor
Recommend
CEO approval
Business Outlook

Pros

The company serves veteran students well

Cons

1. Talented people are leaving in droves. 2. The treat instructors poorly 3. Leadership needs to worry less about acquiring new companies and more about managing their day-to-day business 4. Mandating double-digit growth year-after-year is not motivating for staff, gentlemen! 5. Very, passive-aggressive culture...they'll say nice things to your face, but then stab you in the back when you're not looking. 6. Constantly changing the sales incentive structure...to their benefit.

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ACI Learning Response
2y
Thank you for your feedback and for highlighting the importance of serving veteran students and acknowledging the work we do in that area. We’re deeply sorry about your experience regarding leadership, culture, and the treatment of instructors. It's crucial for us to retain talented people and create a motivating and supportive work environment. Over the past couple of years, we have developed a really supportive and close knit culture and are dedicated to continuously nurturing it. People Ops is currently developing People Leader training to provide support for them to ultimately provide the best support for their Team Members. With a lot of growth comes a lot of change and stress. We view our Team Members as humans first and when that is prioritized, that is when you all bring your best work. Thank you for playing a vital role in our growth and for taking the time to provide feedback.
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Glassdoor has 92 ACI Learning reviews submitted anonymously by ACI Learning employees. Read employee reviews and ratings on Glassdoor to decide if ACI Learning is right for you.