Does ACI Worldwide pay their employees well?

According to anonymously submitted Glassdoor reviews, ACI Worldwide employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ACI Worldwide. This rating has been stable over the past 12 months.

How satisfied are employees working at ACI Worldwide?

74% of ACI Worldwide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACI Worldwide 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ACI Worldwide?

Software Engineer (117) , Senior Software Engineer (93) , Associate Software Engineer (65) , Project Manager (36) , Manager (33) , Director (17) , Principal Software Engineer (16) , Technical Consultant (16) , Systems Engineer (14) , Quality Assurance Engineer (13) , Software Developer (10) , Business Analyst (8) , Network Engineer (8) , Product Owner (8) , Vice President (8)

What are the pros of working at ACI Worldwide according to real employee reviews?

"Great people to work with at least in my department and with the other EAs" ((in 116 reviews)); "Work life balance is good and overall it’s good" ((in 104 reviews)); "Good 401 K Match and Benefits." ((in 84 reviews)); "• Flexible work hours; work from home is allowed." ((in 83 reviews)); "good salary and allow telecommuting" ((in 48 reviews))

What are the cons of working at ACI Worldwide according to real employee reviews?

"poor management, Micro monitoring bad management, bad management" ((in 71 reviews)); "Frequent layoffs" ((in 51 reviews)); "Senior management is clueless (look at review from VP on October, 2014) as far as managing people." ((in 32 reviews)); "What were Cons for me: reorganization that was not as smooth as I hopped to be.. changing to many managers in one year.." ((in 32 reviews)); "No job security or growth." ((in 26 reviews))

What are employees saying about ACI Worldwide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACI Worldwide layoffs and their outlook for job security at ACI Worldwide in 2026.

What are the top reviewed ACI Worldwide locations?

Omaha , Norcross , Atlanta , Naples , New York , Waltham , Elkhorn , East Brunswick , Miami , Boston , Auburn , Austin , Chantilly , Princeton , Newton , Charlotte , Elkhorn , Washington , Philadelphia , Tampa , Edison , Phoenix , Dallas , Orlando , Framingham , New Brunswick , Newark , Opelika , Salt Lake City , Chicago

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ACI Worldwide

ACI Worldwide reviews

3.9

74% would recommend to a friend

(1,396 total reviews)

Thomas Warsop

83% approve of CEO

71% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.9

Compensation and benefits

3.8

Culture & values

3.4

Senior management

3.4

Career opportunities

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 8, 2025

decent place to work

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

nice office nice people decent kitchen

Cons

none can't think of any, the on call with so so

3.0

Oct 2, 2025

ok

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Contribute towards Medical Aid with Discovery.

Cons

no cons that i could think of

2.0

Sep 23, 2025

Transition from ACI to iEnergizer - Outsourcing under the label of AI, no real benefit for employees

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

**No Pros** Management suddenly moved customer support from ACI Worldwide to iEnergizer with no prior communication to employees. The official reason was “AI in customer support,” but in reality it was a cost-cutting and outsourcing decision. More than 100 employees in support were directly impacted, and there is a high chance development teams will be next. There were no positives for employees - only job insecurity, poor communication, and loss of career growth opportunities. AI was used as a buzzword to justify the move, but no real AI tools were introduced.

Cons

Zero transparency from management. Over 100 employees already impacted, future risk for other teams. No job security or growth. Outsourcing masked as AI adoption. Advice to Job Seekers: If you’re considering this company, be aware of the instability. Don’t expect clear communication or long-term security.

Viewing 31 - 33 of 1,396 Reviews

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Jobs at ACI Worldwide

Intern Software Engineering

Intern Software Engineering

Client Project Manager