ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,398 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 24, 2014
Recommend
CEO approval
Business Outlook

Pros

I worked for S1 for more than 4 years prior to the takeover by ACI. Then reluctantly stayed for another 2 years. ACI management was clueless of our products, people and process which we actually managed pretty well prior to their insertion. The previous senior management under S1 were personable, honest and people I would invite to dinner.

Cons

The leadership and promotions to leadership were a joke. Some of the worst I've experienced in my 15+ years in professional software/IT. Benefits took a decline after the takeover and the culture and attitudes were just sad and painful.

3.0
Jun 13, 2014

Could be so great but wasting talent

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great colleagues, nice facilities

Cons

Upper management is out of touch with reality and have no interest in finding out the real story or changing direction. Your hard work and dedication to your job will yield a raise for someone up the chain but you'll get nothing for it.

3.0
Jun 7, 2014

Fire drill atmosphere

Recommend
CEO approval
Business Outlook

Pros

Flex schedule Work from home Good benefits Great coworkers Global exposure Travel 25% L3 management is fantastic- work hard for little to no reward

Cons

Escalations upon escalation Management does not respect their staff; no comprehension of how their actions impact their directs Poor top down communication Expected 24/7 work environment Below standard pay

Viewing 1255 - 1257 of 1,398 Reviews

Glassdoor has 1,508 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.