ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,398 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Nov 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Where to begin.... I've only been here for two days, so I'll just report what I've experienced so far: Awesome building Cafe on site with real food Flexible Hours Pay that is actually competitive Helpful and engaged people Pleasant Work Environment (Morale is great) Basic supplies and coffee/tea are provided Frequent & fun activities to further engage employees - you can tell ACI truly cares about keeping their people happy Great benefits

Cons

401K match doesn't kick in until you've completed your first year of employment

2.0
Nov 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive and pays well for this position Great PTO Program Annual raises

Cons

When it comes to customer service, they're the bottom of the barrel. My biggest issue with the Opelika location is the absence of an HR presence. Directors and managers get away with far more than they should because the local employees do not feel like they have any representation.

4.0
Oct 22, 2018

Improvement

Recommend
CEO approval
Business Outlook

Pros

Good compensation and benefits. International exposure.

Cons

Bureaucratic at times. Poor inter-department communication.

Viewing 130 - 132 of 1,398 Reviews

Glassdoor has 1,508 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.