Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1648 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1430 reviews)); "Flexible and good work life balance" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1071 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 486 reviews)); "low salary and very influenced" ((in 458 reviews)); "Poor upper management." ((in 153 reviews)); "Hours are long and unflexible" ((in 149 reviews))

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ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

2.9

Work/Life balance

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

3.0

Mar 11, 2021

Not as much advancement as they say

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

-Great Benefits -COVID Response was fantastic - Lots of young professionals

Cons

-Competitive work environment with little true opportunity to advance -Tenure is valued over prior experience and education -Overtime is required for 3-4 Months out of the year

ADP Response

We appreciate hearing how we can improve from current associates and we will share your feedback and advice with our leadership teams. Thank you for taking the time to provide your review and rating.

2.0

Mar 9, 2021

Management and Pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and usage of personal time

Cons

No room to move up. Raises were provided but they were less than $0.20 cents. Favoritism.

ADP Response

We value the time you spent at ADP and are sorry to hear about this experience. We appreciate your insights and advice on how we can improve our associate experience.

3.0

Mar 6, 2021

Recommend

Account manager

Recommend

CEO approval

Business Outlook

Pros

great working in smaller teams, leadership always willing to listen on how they can improve

Cons

growth may take time- depends on your NPS scores.

ADP Response

We appreciate hearing from current associates and value the insights you have shared.

Viewing 301 - 303 of 433 Reviews

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ADP Client Support Associate reviews

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Not as much advancement as they say

Management and Pay

Recommend

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