Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1639 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1056 reviews)); "Very flexible and good pay" ((in 765 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 484 reviews)); "Poor upper management." ((in 160 reviews)); "Can be stressful and long hours" ((in 144 reviews))

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ADP

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

2.9

Work/Life balance

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

1.0

Feb 4, 2024

ADP not the best place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Hybrid work model three days in 2 days at home

Cons

Horrible Pay Managers can't preform job at which they manage Overworked, burnt out employees Too many pizza parties, not enough pay raises or even decent work events the list goes on and on...

ADP Response

Thank you for the insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and we value your opinions.

5.0

Jan 26, 2024

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice to work Good salary

Cons

Burnout is very real, always use time off given

1.0

Jan 25, 2024

Low pay low leadership building full of little trolls.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros this job is the worst you have to trouble shoot peoples pay checks issues and the pay is barley 20 an hour.

Cons

Everyone you speak to is upset all the time.The people who work here lack professionalism. The way they email ans peak is comical. All this being internal The calls are never ending a ton of work for very low pay. They advertise much higher pay online but its a bait and switch. Very mediocre pay in 2024. so many other places that pay better with much less intensity.

ADP Response

Hello and thank you for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees are treated fairly and work in a professional environment. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information, we encourage you to reach out to your leaders or site HR team and discuss the details so that we may address them and make sure they receive the right attention and action.

Viewing 100 - 102 of 433 Reviews

Jobs at ADP

Associate Account Manager - Entry Level (Non-Sales)

Associate Account Manager - Entry Level (Non-Sales)

Maitland, FL

View job

Customer Service Representative / Call Center / Client Support

Customer Service Representative/Call Center/Client Support

Customer Service Rep / Call Center / Client Support

ADP reviews FAQs

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ADP

ADP Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

ADP not the best place to work

Great

Low pay low leadership building full of little trolls.

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