Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1646 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1080 reviews)); "The training is great no matter what the subject matter and my leadership encourages and develops their employees." ((in 770 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 469 reviews)); "low salary and very influenced" ((in 465 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 143 reviews))

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

433 reviews

5.0

Aug 19, 2021

All around a great company

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Training, leadership, perks, a ton of internal support and assistance for the job itself and outside of the job. So much room for growth. There are so many tools and helpful resources for your position and advancement opportunities.

Cons

Mandatory overtime Some of the expectations are a bit far reaching if you want to provide quality service or if support is longer than expected. It's a team effort mostly, so you're almost always going to be counting on another person for the major issues.

ADP Response

4y

We appreciate the review. Thank you for sharing your ADP experience with us on Glassdoor.

5.0

Aug 10, 2021

Great

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Love it. Great company. Great benefits. Great team work in company.

Cons

No cons can be given because I have none to give.

ADP Response

4y

Thank you for sharing your ADP experience with us on Glassdoor.

4.0

Aug 4, 2021

Great Benefits

Account manager

Recommend

CEO approval

Business Outlook

Pros

They offer a wide variety of benefits at an affordable cost

Cons

Constant changes to reports to manager

ADP Response

4y

We appreciate the time you spent with ADP and the insights you shared about your experience.

Viewing 259 - 261 of 433 Reviews

Jobs at ADP

Associate Account Manager - Entry Level (Non-Sales)

Associate Account Manager - Entry Level (Non-Sales)

Customer Service Representative/Call Center/Client Support

Customer Service Representative / Call Center / Client Support

Associate Client Support Consultant

ADP

ADP Client Support Associate reviews

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All around a great company

Great

Great Benefits

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