Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1646 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1080 reviews)); "The training is great no matter what the subject matter and my leadership encourages and develops their employees." ((in 770 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 469 reviews)); "low salary and very influenced" ((in 465 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 143 reviews))

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ADP

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

2.9

Work/Life balance

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

3.0

Jun 3, 2021

Great people but spread thin on support

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, always planning fun interactive events

Cons

support is spread thin amongst teams

ADP Response

Thank you for sharing your experience with us on Glassdoor. We appreciate the time you spent with ADP and the insights you have provided.

3.0

Jun 2, 2021

Good pay, bad training

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Good pay and lots of benefits

Cons

Training is horrible and rushed

ADP Response

We appreciate the time you spent with ADP and the insights and advice you have shared. Your feedback will be provided to our leadership teams, so we can better improve our associate experience.

3.0

Jun 1, 2021

Its Ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay is great at first

Cons

You soon realize the pay doesn't compare to the amount of work you have to do! Mico-managing is a thing

ADP Response

Thank you for sharing your insights with us on Glassdoor regarding your time with ADP and we are sorry to hear about this experience. Your review helps us to improve our overall processes and we appreciate your assessment.

Viewing 277 - 279 of 433 Reviews

Jobs at ADP

Customer Service Rep / Call Center / Client Support

Application Developers

Associate Account Manager - Entry Level (Non-Sales)

Associate Account Manager - Entry Level (Non-Sales)

Customer Service Representative / Call Center / Client Support

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ADP Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people but spread thin on support

Good pay, bad training

Its Ok

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