Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1647 reviews)); "Flexible and good work life balance" ((in 1438 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1434 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1072 reviews)); "Very flexible and good pay" ((in 760 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 841 reviews)); "Some managers are bad apples but not all" ((in 484 reviews)); "low salary and very influenced" ((in 467 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 149 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

444 reviews

3.0

Mar 31, 2021

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people I work with are awesome

Cons

They pay is a kind of low

ADP Response

5y

We really appreciate your review and rating and are happy to hear that you work with an amazing team. Thank you for sharing insights with us on Glassdoor. Your feedback is valuable to us.

4.0

Mar 25, 2021

Good corporate company

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP great company, fun and inclusive. Corporate structure basic raises

Cons

Clients can be high touch, some systems were out dated, call center vibes

ADP Response

5y

Thank you for sharing your experience with us on Glassdoor. We appreciate the time you spent with ADP and the insights you shared about your time with us.

3.0

Mar 11, 2021

Not as much advancement as they say

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

-Great Benefits -COVID Response was fantastic - Lots of young professionals

Cons

-Competitive work environment with little true opportunity to advance -Tenure is valued over prior experience and education -Overtime is required for 3-4 Months out of the year

ADP Response

5y

We appreciate hearing how we can improve from current associates and we will share your feedback and advice with our leadership teams. Thank you for taking the time to provide your review and rating.

Viewing 307 - 309 of 444 Reviews

Jobs at ADP

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ADP

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