Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 445 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 445 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 37% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (641) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (326) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (231) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1622 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1435 reviews)); "Good work life balance and learning" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1069 reviews)); "Very flexible and good pay" ((in 771 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 843 reviews)); "Some managers are bad apples but not all" ((in 492 reviews)); "low salary and very influenced" ((in 478 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 153 reviews))

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ADP

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(445 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 445 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

445 reviews

4.0

Oct 4, 2023

A really descent job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Really Good Pay especially for mid market and up

Cons

Not a remote position offered

ADP Response

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

1.0

Sep 13, 2023

ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

literally nothing was a pro.

Cons

horrible pay, timed bathroom breaks, and felt like a prison.

ADP Response

Thank you for sharing your insights with us on Glassdoor regarding your time with ADP and we are sorry to hear about this experience. Your review helps us to improve our overall processes and we appreciate your assessment.

4.0

Sep 6, 2023

Acct Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, wfh, growth, training, Pto

Cons

Can be a high workload at times, especially peak season

ADP Response

Thank you for sharing your positive insights with us on Glassdoor. Your feedback is valued.

Viewing 121 - 123 of 445 Reviews

Jobs at ADP

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ADP Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A really descent job

ok

Acct Manager

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