Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1650 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1444 reviews)); "Good work life balance and learning" ((in 1434 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1065 reviews)); "Very flexible and good pay" ((in 747 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 477 reviews)); "Poor upper management." ((in 157 reviews)); "Can be stressful and long hours" ((in 154 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (444 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

444 reviews

4.0

Oct 28, 2021

Traditional Sales role

Account manager

Recommend

CEO approval

Business Outlook

Pros

Ability to make a lot of money Lot of perks

Cons

Lot of calling people and feeling like you are pestering clients

ADP Response

4y

We value the time you spent at ADP and the insights you have shared about this experience.

5.0

Oct 27, 2021

Wonderful Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP is an amazing company to work for

Cons

There aren't many cons when it comes to working for this company.

ADP Response

4y

Thank you very much for your review of ADP!

2.0

Oct 20, 2021

Not long term

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Decent pay compared to other similar positions. Knowledge pay programs to pay for certificates.

Cons

Asked team lead for more time for working on cases, they said to use my 15-minute breaks. In most of a year of employment, have only spoken directly with my manager twice for less than 5 minutes each time.

ADP Response

4y

Hello and thank you for providing your insight into your experience working for ADP. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely.  Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

Viewing 250 - 252 of 444 Reviews

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ADP

ADP Client Support Associate reviews

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Traditional Sales role

Wonderful Company

Not long term

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