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      ADP

      Engaged Employer

      ADP CSM reviews

      4.6

      100% would recommend to a friend

      (10 total reviews)
      avatar

      Maria Black

      Not enough data to show CEO approval

      100% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.1

      Work/Life balance

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Career opportunities

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      5.0
      Feb 9, 2026

      CSN ROLES

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      strategic partnerships and opportunity to improve skills

      Cons

      too many departments can be involved in one escalation

      avatar
      ADP Response
      2mo
      Thank you for sharing your positive insights with us on Glassdoor! Your feedback is valued.
      4.0
      Jan 16, 2025

      Good company

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall good company to work for

      Cons

      Cross functional opportunity for vertical and horizontal mobility

      Viewing 1 - 3 of 10 Reviews
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