Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.3 out of 5 stars in 365 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 365 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

48% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1636 reviews)); "Flexible and good work life balance" ((in 1454 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1444 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1087 reviews)); "Very flexible and good pay" ((in 746 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 848 reviews)); "Some managers are bad apples but not all" ((in 490 reviews)); "low salary and very influenced" ((in 487 reviews)); "Poor upper management." ((in 153 reviews)); "Hours are long and unflexible" ((in 149 reviews))

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ADP

ADP Client Support Analyst reviews

3.3

48% would recommend to a friend

(365 total reviews)

Maria Black

52% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Analyst employees have rated ADP with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

365 reviews

4.0

Oct 4, 2024

****

Account manager

Recommend

CEO approval

Business Outlook

Pros

Availability to work from home

Cons

Unrealistic expectations and work load

ADP Response

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

3.0

Sep 30, 2024

it's fine

Account manager

Recommend

CEO approval

Business Outlook

Pros

experience repetition character building training supportive manager

Cons

pay structure dynamic flexibility culture

ADP Response

Thank you for the review and rating.

3.0

Sep 24, 2024

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

3 day office and 2 day wfh

Cons

There is a little of micromanagement.

ADP Response

Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.

Viewing 52 - 54 of 365 Reviews

Jobs at ADP

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Sales Operations Analyst

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ADP Client Support Analyst reviews

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Reviews by job title

****

it's fine

customer service

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