Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.3 out of 5 stars in 461 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 461 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

50% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1646 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1080 reviews)); "The training is great no matter what the subject matter and my leadership encourages and develops their employees." ((in 770 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 469 reviews)); "low salary and very influenced" ((in 465 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 143 reviews))

ADP Client Support Associate reviews

3.3

50% would recommend to a friend

(461 total reviews)

Maria Black

53% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (461 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated ADP with 3.3 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

461 reviews

3.0

Jul 9, 2024

Poor Training

Account manager

Recommend

CEO approval

Business Outlook

Pros

Pay was good for my experience.

Cons

Training was new and too many issues occurred.

ADP Response

1y

Thank you for sharing your insights with us on Glassdoor regarding your time with ADP and we are sorry to hear about this experience. Your review helps us to improve our overall processes and we appreciate your assessment

4.0

Jul 8, 2024

It’s fine

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent work culture

Cons

Some people just aren’t nice

ADP Response

1y

Thank you for the review and rating.

3.0

Jul 7, 2024

Overall Great Company

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Plenty of growth opportunity available.

Cons

When attempted to grow at this company, recruiters did not do their due diligence resulting in miss opportunities for promotion.

ADP Response

1y

Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.

Viewing 76 - 78 of 461 Reviews

Jobs at ADP

Associate Client Support Consultant

Associate Client Support Consultant

Associate Client Support Consultant - Chat Team

Associate Client Support Consultant - Chat Team

Bilingual Associate Client Support Consultant

Miami, FL

View job

ADP

ADP Client Support Associate reviews

Company ratings over time

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Reviews by job title

Poor Training

It’s fine

Overall Great Company

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