Is ADP a good company to work for as a Client Support Representative?

Client Support Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 351 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at ADP .

Does ADP pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 351 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1630 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1441 reviews)); "Flexible and good work life balance" ((in 1423 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1059 reviews)); "Very flexible and good pay" ((in 752 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 843 reviews)); "low salary and very influenced" ((in 482 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Can be stressful and long hours" ((in 156 reviews)); "Poor upper management." ((in 155 reviews))

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ADP

ADP Client Support Representative reviews

3.3

46% would recommend to a friend

(351 total reviews)

Maria Black

50% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

2.9

Work/Life balance

Client Support Representative employees have rated ADP with 3.3 out of 5 stars, based on 351 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

351 reviews

4.0

Nov 21, 2014

It's is a good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Takes care of their employees and clients

Cons

Lack of connection to main office

4.0

Nov 11, 2014

Decent company but slow to meet current market demands

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP has good people. The company is trying to reshape itself internally to be less segmented and more uniformed. Good benefits and training.

Cons

For ADP's years and experience it is late to market with competitive HR and Payroll applications. Company is now gearing up to present itself as an HCM provider.

3.0

Nov 10, 2014

Sales is sales

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good Schedule, Huge company, management is ok.

Cons

you have to work the same leads over and over, its sales so there is some pressure.

Viewing 319 - 321 of 351 Reviews

Jobs at ADP

Customer Service Representative/Call Center/Client Support

Customer Service Representative / Call Center / Client Support

Entry-Level Customer Support Representative

Payroll Support Representative I

Customer Service Representative

El Paso, TX

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ADP

ADP Client Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's is a good company

Decent company but slow to meet current market demands

Sales is sales

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