ADP Client Support Representative reviews

3.3

46% would recommend to a friend

(352 total reviews)
avatar

Maria Black

50% approve of CEO

50% positive business outlook

Client Support Representative employees have rated ADP with 3.3 out of 5 stars, based on 352 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

352 reviews
1.0
Jun 19, 2024

All about numbers

Recommend
CEO approval
Business Outlook

Pros

ADP is great at acknowledging hard work but your picture in a slideshow at the town hall doesn’t pay the bills.

Cons

All they care about is metrics. They don’t care that they overload their employees with too many clients and don’t pay enough for employees to even want to stay there. You’ll get a .30 cent raise every year and they think that will motivate you to want to stay. It’s almost impossible for anybody to move departments because your manager will not help you.

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ADP Response
2y
Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.
3.0
Jun 4, 2024

Operations Need Work

Recommend
CEO approval
Business Outlook

Pros

The culture is very inclusive and engaging.

Cons

Senior leadership doesn't accept feedback on inefficient processes. Turnover is extremely high

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ADP Response
2y
Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.
3.0
May 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Okay work conditions for Barcelona

Cons

Low salary for Barcelona living

Viewing 64 - 66 of 352 Reviews

Glassdoor has 24,955 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.