Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.3 out of 5 stars in 370 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 370 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1613 reviews)); "Flexible and good work life balance" ((in 1423 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1422 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 760 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 479 reviews)); "Poor upper management." ((in 163 reviews)); "Can be stressful and long hours" ((in 157 reviews))

ADP Client Technical Support Associate reviews

3.3

48% would recommend to a friend

(370 total reviews)

Maria Black

52% approve of CEO

51% positive business outlook

Ratings by demographic groups

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Client Technical Support Associate employees have rated ADP with 3.3 out of 5 stars, based on 370 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

370 reviews

3.0

Mar 23, 2013

Challenging

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and great sales learning tools

Cons

Challenging quotas, and a lot of turn over of employees.

5.0

Mar 7, 2013

Great work from home experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

Position allowed me to work from home & choose my hours like 6-3, 7-4, 8-5. This was a great work/life balance. Training was available remotely. ADP provides lots of resources. I had a manager who built a strong team.

Cons

Requires lots of self-discipline as one can feel isoloated. Job can be stressful. Higher salary or bonus would be a plus.

3.0

Sep 4, 2012

good stepping stone to other top employers

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home remotely encouraged Strong balance sheet Heavy client service emphasis Most training delivered virtually, learning is encouraged if you have time for it.

Cons

Disparate support models for product and client centric approaches difficult to navigate No overarching approach to bridging different systems and products across ADP Performance reviews are mainly a suggestion Practice where even if in vacation you may not be on vacation due to a client need

Viewing 355 - 357 of 370 Reviews

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ADP Client Technical Support Associate reviews

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Challenging

Great work from home experience

good stepping stone to other top employers

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