Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.3 out of 5 stars in 370 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 370 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1630 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1441 reviews)); "Flexible and good work life balance" ((in 1423 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1059 reviews)); "Very flexible and good pay" ((in 752 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 843 reviews)); "low salary and very influenced" ((in 482 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Can be stressful and long hours" ((in 156 reviews)); "Poor upper management." ((in 155 reviews))

ADP Client Technical Support Associate reviews

3.3

48% would recommend to a friend

(370 total reviews)

Maria Black

52% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Technical Support Associate employees have rated ADP with 3.3 out of 5 stars, based on 370 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

370 reviews

2.0

May 13, 2021

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Job Stability Covid-19 Response Building and Amenities (pre-pandemic) Market Reputation Knowledge obtained

Cons

Benefits - Subpar considering ADP’s reputation dissatisfied with medical and other benefit options. Workload - High volume think constantly trying to dig yourself out of a black hole. High Stress Management Lack of mental health and social justice awareness Lack of diversity in leadership Environment can become very draining very quickly Client dissatisfaction Employee expectations do not align with compensation offered by ADP. Favoritism

ADP Response

5y

Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

4.0

May 8, 2021

Not a healthy work environment

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice building- desks and chairs

Cons

Management threatens you constantly. Always fearful of being terminated or laid off.

ADP Response

5y

Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

3.0

May 7, 2021

Hello

Account manager

Recommend

CEO approval

Business Outlook

Pros

A lot of benefits for you

Cons

Hard work for low pay

ADP Response

5y

Thank you for sharing your insights and review with us on Glassdoor.

Viewing 244 - 246 of 370 Reviews

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ADP Client Technical Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account Manager

Not a healthy work environment

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