ADP Operations Analyst reviews

4.6

95% would recommend to a friend

(23 total reviews)
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Maria Black

100% approve of CEO

97% positive business outlook

Operations Analyst employees have rated ADP with 4.6 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Operations Analyst professionals have an excellent working experience there. ADP is rated 25% above average by Operations Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

23 reviews
4.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

- Benefits - Schedule (fixed Weekends off)

Cons

- Team managers were sarcastic; - Too fast paced; lots of changes every week - Lot's of Product Outage every monday (it's the busiest day of the week so far) - since the product is difficult, Client is not considerate; lots of irate clients - No difference between an ordinary BPO company process - Underpaid; Lots of work but salary is too low

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ADP Response
5y
We appreciate the time you spent with ADP and the insights and advice you have shared. Your feedback will be provided to our leadership teams, so we can better improve our associate experience.
3.0
Apr 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Company Benefits, Good Pay

Cons

Incompassionate Management, no work life balance

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ADP Response
5y
Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and will share your feedback with our leadership teams.
3.0
Mar 15, 2021

SMALL PAY

Recommend
CEO approval
Business Outlook

Pros

The job itself is not too toxic. The job is not a routine, it’s different scenarios most of the time. Work life balance (Sat-Sun fixed off)

Cons

PAY IS TOO SMALL MANAGEMENT IS POLITICAL FAVORITISM THEY WILL MAKE A WAY FOR YOU TO RESIGN IF THEY DON’T LIKE YOU

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ADP Response
5y
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
Viewing 13 - 15 of 23 Reviews

Glassdoor has 24,941 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.