Is ADP a good company to work for as a Payroll Service Representative II?

Payroll Service Representative II professionals working at ADP have rated their employer with 3.4 out of 5 stars in 520 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Payroll Service Representative II Jobs at ADP now and start preparing for your job interview by browsing frequently asked Payroll Service Representative II interview questions at ADP .

Does ADP pay Payroll Service Representative II employees well?

Payroll Service Representative II professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 520 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Payroll Service Representative II salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1674) , Associate District Manager (641) , Payroll Specialist (420) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (327) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (231) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1642 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1449 reviews)); "Flexible and good work life balance" ((in 1438 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1074 reviews)); "Very flexible and good pay" ((in 751 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 839 reviews)); "Some managers are bad apples but not all" ((in 482 reviews)); "low salary and very influenced" ((in 479 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 155 reviews)); "Hours are long and unflexible" ((in 153 reviews))

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ADP Payroll Service Representative II reviews

3.4

52% would recommend to a friend

(520 total reviews)

Maria Black

63% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

2.8

Senior management

Payroll Service Representative II employees have rated ADP with 3.4 out of 5 stars, based on 520 company reviews on Glassdoor. This indicates that most Payroll Service Representative II professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Payroll Service Representative II professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

520 reviews

3.0

Apr 30, 2026

Good salary and nice offices, but poor management

Payroll manager

Recommend

CEO approval

Business Outlook

Pros

Good salary, nice offices, hybrid work

Cons

Management, workload, system failiures, unfair treatment

4.0

Apr 5, 2026

Employee centric

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Good company but the shift timing makes it difficult to manage work life balance.

Cons

Night shifts impact sleep cycle, being a dedicated payroll specialist make you work on weekends as well.

4.0

Apr 3, 2026

Good, not great

Payroll manager

Recommend

CEO approval

Business Outlook

Pros

Excellent DEI Program OJT Most leadership wants the best for their direct reports Career Advancement Programs

Cons

Can be frustrating working with those outside of your sphere of influence Unrealistic client demands

ADP Response

1mo

Thank you for sharing your ADP experience with us on Glassdoor.

Viewing 7 - 9 of 520 Reviews

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ADP

ADP Payroll Service Representative II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good salary and nice offices, but poor management

Employee centric

Good, not great

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