ADP reviews

3.8

71% would recommend to a friend

(22,346 total reviews)
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Maria Black

82% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

-Well known logo with product market fit -If you have no previous sales experience, this could be a good environment because you won't have any actual sales organization to compare it to. Play the game, shut up, keep your head low, and you may actually make money.

Cons

-Cross-business unit politics take precedent over your success. You will have money taken away from you by being forced to loop in other business units for your superior's political gain. We are talking about 5 figures worth of net commissions that you will be forced to give to another business unit's rep (if you're in an HRO/PEO role, they literally may not even do any work on a deal and make more commission than you based on their target attainment being lower) -ADP in Columbus, Ohio is NOT a sales organization. It is a pyramid hierarchy scheme -Small Business Services VP (onsite) and respective SE's (onsite) create accounts in Salesforce in their market segment (well known 400+ EE companies being built and logged as 7 EE's so SBS can source them and then pivot them to upmarket, bypassing CORE (50-149 EE). - CORE/MAS/Upmarket tech sales leadership has no urgency to actually partner with other business units -HRO (Comprehensive Services and PEO/TotalSource) leadership are non-existent in the office. Leadership lives hours away. Leadership is put in place with no actual skillset. -There is no strategic sales here.

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ADP Response
7mo
Thank you for sharing your experience with us on Glassdoor.
3.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Stability, benefits and income are above average.

Cons

difficult to advance without extensive tenure. little to no remote opportunities

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ADP Response
7mo
Thank you for taking the time to share your feedback with us on Glassdoor.
2.0
Oct 30, 2025

Poor leadership

Recommend
CEO approval
Business Outlook

Pros

Remote work was acceptable for a time

Cons

Leadership is always a vague idea with no plans for real execution. VP's act like middle managers and simply in-fight with no shared alignment or goals. Always cutting and outsourcing positions yet VP's and above or never held responsible for lack of success.

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ADP Response
7mo
Thank you for sharing your experience and feedback with us on Glassdoor.
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