ADP Customer Service (CSR) reviews

3.3

44% would recommend to a friend

(380 total reviews)
avatar

Maria Black

49% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated ADP with 3.3 out of 5 stars, based on 380 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

380 reviews
4.0
Aug 14, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Fantastic training, Promotion opportunity and to all different departments, big brand name, incentive trips, commissions

Cons

Low base salary for SBS Account Managers

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ADP Response
10mo
We appreciate the time you spent with ADP and the insights you shared about your experience.
4.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company, good products, easy enough to sell

Cons

Pay isn’t great relative to newer tech companies.

Viewing 22 - 24 of 380 Reviews

Glassdoor has 24,955 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.