ADP Service reviews

Things change so frequently due to the ever changing market, you need to be willing to put in the work and learn what's important to our clients. Its hard work!

Company was once proud of great service it provided to clients when I started. Client retention was a high priority. Satisfaction surveys meant everything. Management above local level are clueless. As time went on only numbers mattered. All the recently promoted regional managers and directors are good at are never ending meetings and dumping more work load onto an already overburdened staff. Basically too many chiefs and nowhere near enough indians. Raises in the last 3 years were non existent. Lay-off's targeted local level managers and senior level service personnel. Customers now wait twice as long or worse for a call back. Most feel that ADP is nothing more than a huge bureacracy that they are unfortuneately stuck with.