5.0
Aug 5, 2016
Recommend
CEO approval
Business Outlook
Pros
good working environment employee oriented company
Cons
depends from process to process
Is this your company?
57% would recommend to a friend
Kenneth Chenault
69% approve of CEO
55% positive business outlook
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Ratings trend for the last 6 months (177 reviews)
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Users say... "great benefits with start your first day of work." "work life balance is great" "Great people to work with." "American Express has great benefits and decent salary." "Better than average salary and benefits, great opportunities to move around within the company and gain new skills."
Users say... "Bad Management" "This means regular layoffs." "They are hiring hundreds of agents internationally who make tons of mistakes (due to lack of training, lack of understanding to US markets, and basically just leave clients on hold until they eventually hang up)." "As with many companies, it's easier to get high salaries here from external recruiting." "Most of the senior leadership for the Salt Lake facility is in New York or virtual."