bad, have gone from fabulous to absolutely terrible
Pros
good benefits, the benefits are the only thing worth staying for as their medical and dental benefits are very good compared to many others.
Cons
have gone downhill in recent years. Sole purpose seems to be to get rid of seasoned, experienced and knowlegeable employess to have them replaces with unqualified temp workers for a much lower wage. If they have no legitimate reason they will invent one. the VAST majority of front line employess are walking on eggshells and terrified that they next. Very similiar tactics to what RBC is doing....sad, as at one time this was a truly great company. The customers are being forced into lengthy hold times as they have gotten rid of many. The systems used are substandard and rarely, if ever, work properly
