This was literally the worst place I’ve ever worked. The atmosphere was toxic from day one and there were so many red flags I should’ve taken better note of and left sooner than I did. My GM at the time was the most incompetent person I’ve ever worked with. He did not train us managers properly; his version of training was telling us verbally how to do things ONCE and would treat me like absolute crap any time I ever had a question or needed help on something. The rest of the time us managers were thrown to the wolves and left to figure things out ourselves. God forbid I needed to contact him for help outside of work when he wasn’t there on the job. He’d get pissed at us too for trying to contact him outside of work if something came up. And he refused to staff us properly, he was always too worried about going over payroll and looking good for the higher ups when we saved a little on payroll. I’ll also mention before I started working at this theater, my GM had TWO different employee walkouts because of how poor the work environment was at the time. We had one soft walkout while I worked there and that day was absolutely HELL. Joke’s on him and his nonexistent poor leadership - while I worked there we apparently failed our audit really badly. Yeah, that’s what happens when you’re a terrible, incompetent manager who won’t properly train or support your staff and treats them like crap. You know you’re in a really bad work environment when you ask multiple coworkers for help and you get multiple different answers that often contradict themselves. Nobody was ever on the same page at this theater. We had no leadership and our supposed leader refused to communicate properly to any of us. This GM had been reported numerous times for a variety of things to HR even before I’d started working there and this company did NOTHING about him and the theater suffered so much because of this inaction. He was finally given an ultimatum by newly appointed higher ups about a month after I quit - either step down or move to a different theater in a different state and let someone else take over. The latter is what ended up happening. The GM from another local AMC ended up getting the spot at my old theater and she really turned the place around. With that said, I will NEVER work for this company ever again even with more competent leadership running the show now at this specific theater and in the company overall. He was a total garbage person and total garbage leader. I would come in several times a week to find a stack 30 pages tall of write ups that he’d make up if he closed and expected us managers to issue out. It’s like this company gets off on writing people up for the stupidest crap because when we’d have a secondary GM cover at our theater she’d do the same thing when it came to write ups. Some were, admittedly, justified, and some were so stupid I refused to give them out. There was a constant war, as I put it, between my GM and the rest of the theater crew members since my first day there, and this toxic environment drive so many good workers away. Not that it mattered - we’d just hire a new person by the end of the week to replace the one that quit or got fired. Everyone working here is so disposable and don’t matter in the overall picture to the company, and that’s my biggest problem with this place. In my decade plus in the workforce, I’ve never formally quit a job until working at AMC and am only writing this review after having been gone for over 8 months. Towards the end of my time there I went to my GM in tears because of how bad things were going there and what little support I got from him, and my only option was to quit for the sake of my own mental health. I worked at a Regal movie theater for nearly 3 years before Covid shut us down and even with how strict they were there on the rules, the overall work environment there NEVER got as bad as this AMC theater.
