I have never hated working under someone so much more than working under the general manager at this location. He is arrogant, rude, and overall just a horrible person (racist jokes/comments to staff, antivaxx and antimask, came to work with Covid and almost infected employees knowing he was sick, makes jokes about sexual assault). All of the managers are discombobulated and never work cohesively or communicate with one another to the point where you have to address the entire managerial staff to ever get any answers for emails. Calls on the walkie are routinely ignored if it's busy because the GM doesn't want to come downstairs and the other managers are often left to fill in for the complete lack of staff on the roster. Scheduling manager transferred to another location and the manager that took over is very much ignoring availabilities to be able to schedule how he wants to. GM makes decisions without informing staff; moved movie locations around and didn't tell anyone so customers became super angry they didn't get the seats they paid for.
You will be hired under the basis of being open availability but they don't tell you that means you move positions and end up closing stations that aren't yours. "You're a crew member of AMC before you're a member of your position" is toxic and allows them to try to keep staff later than scheduled so the managers don't have to finish closing themselves. You're not allowed to call out sick without sufficient coverage which is fine but people do it frequently without any consequences.
GM constantly will make arbitrary rules and go on weekly power trips, sending out multiple mass emails entailing behaviors he doesn't like happening. Company basically wants robots with human facades working here. Not allowed to eat or drink except for a single 30 minute break. If you're scheduled five hours or under, you only get a 15 minute break, except not really because they're not enforced and if you're caught sitting, eating, or drinking on the job you get warned and written up.
Changing your availability is frowned upon to the point where they'll just reject anything that doesn't fit what they want. Holidays are mandatory and so are weekends. Scheduling is almost never consistent.
Staff turnover is so high. The last four months we've lost three managers, a supervisor, a crew lead, our maintenance manager, and numerous crew members. It's insane. Forming any long connections is impossible because you will never see the same faces twice; either because your schedules don't align or because they quit.
If you get hired for the kitchen, I am so sorry. Run while you can. The kitchen managers are liars and will never let you see the light of another position ever. You'll be locked in the kitchen with virtually no freedom and your only compensation is that you get to cook your own food. Kitchen managers have lied to crew on several occasions stating that it's mandatory to be in the kitchen for two weeks upon hire; this is false, do not let them lie to you, there is no policy in the crew handbook stating that and it's a testament to how little staff they're able to retain.
There is an unnecessary amount of drama between management themselves and management with staff. Crew leads are sometimes rude and catty. Management is all super opinionated about one another and will make it known to whomever is listening. The only good manager and supervisor are Kyle M. and Gumsley B. though with the rate the other managers are trying to tear them down, that won't be for long.
There are largely zero benefits to working here unless you want free movie posters once every three months or you enjoy being treated as subhuman by entitled customers and management. Please go to any other location or simply don't work for AMC at all. It's a nightmare.
