AMR reviews

3.5

60% would recommend to a friend

(2,511 total reviews)
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Ted Van Horne

63% approve of CEO

51% positive business outlook

AMR has an employee rating of 3.5 out of 5 stars, based on 2,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMR employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Jul 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits, Time Off and Pay are absolutely second to none. As far as industry standards AMR is definately the leader in all three above categories. Pay was great, probably 10-15k higher starting salary then any other provider out there. Benefits were incredible...God I miss those...Dental, Vision, Health all PPO, top notch, handled. Insurance perks for auto and home, all holidays paid, and you acrue PTO at a fast rate...After your first two years you will have two weeks of vacation easily. 401k was good.

Cons

Sadly this corporation is slowly losing ground every day. Honestly, they are very out of touch with their customers and as a company, there word is tarnished. Employees feel neglected and ignored and customers feel like there is a sense of entitlement on AMR's part, as if they are owed something. Managers are scared and afraid to make crucial changes. Supervisors lack critical thinking skills and if you do get a sharp one, they are ignored and scolded and when they try and make changes or just simply when they speak up when they notice problems. This company is ran by a corporation, and honestly ambulance transportation is a business of helping people. When you look at human beings as you would a crate of apples and some other comodity you have a problem. AMR does not care about you as a patient, only as another transport and another dollar..That sums up every problem this company has. They started AMR by buying smaler companies who cared about PEOPLE, and as they grew, they used the names of these companies to grow and slowly but surely lost the compassion and replaced it with stock options. Stay away from this place unless you want to be used up and turned into a cynical jerk...

2.0
May 10, 2010
Recommend
CEO approval
Business Outlook

Pros

- the company helps save lives, you never have to worry about what your company does (if you don't think about this, you really should) - bonuses for salaried/exempt employees are quite good if you are in EMSC or EmCare, not if you are in AMR (EmCare growing explosively, conversely AMR revenue very stable, but routinely doesn't meet or exceed plan by very much) - very rare to have layoffs, if you work hard and do your job well it seems you can be there for as long as you choose - there are a few very talented people who you can learn from and with, figure out who they are quickly and take advantage of the opportunity before they leave

Cons

- everybody is overworked and burned out, even managers and directors, even the ones who enjoy what they do, we all know the bottom line is our company saves lives and we give it everything we have, until we have nothing left to give - work can be sloppy and slipshod from everybody even the good people, theres just too much to do and not enough people to do it, nobody can give a problem the attention it deserves - very few if any opportunities for promotions and meaningful salary increases, even for the best employees - the most talented employees finally give up working hard for a promotion or fighting for a salary increase, get tired of having no work/life balance and burnout, leave after a few years - employees don't feel they have a voice (doing an internal opinion survey once every four years and not really changing what truly matters to employees doesn't count) dont know that this belongs in the cons section, but as a side note to the reviewers who say the corporate office in Denver has no idea what goes on in the field: i'm in corporate, and from a high level, we all know very well what is on the line and work our hardest to support as best we can because we truly do know lives are on the line. but if you want to go to the day to day struggles of the field, on the very detailed trenches level the criticism is true, doesnt matter if you're in HR or accounting or IT or benefits, it's very rare that corporate knows the day to day of what goes on in the field, whether its AMR or EmCare. the are many corporate people who care and want and try to know more because it helps do your job better, but you cant really know unless you are there day in and day out I guess, always seems there is more to learn but no gas left in the tank at the end of the day to learn what you should

1.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The only positive point would be my chief of training, who was very attentive and pleasant to deal with.

Cons

If you're considering working for AMR, think twice—especially if you have medical needs or expect fair treatment. My time at AMR was cut short after I requested to work only day shifts due to my astigmatism, which makes night driving unsafe. Instead of accommodating me, they fired me. Beyond that, the training was abysmal. My Field Training Officer (FTO) was openly discriminatory, creating a hostile learning environment instead of helping me develop the skills I needed. Instead of addressing the issue, management ignored it—just like they ignore most concerns unless they benefit them. This company preaches about being a leader in EMS, but in reality, they treat employees as disposable. Training is inconsistent, schedules are brutal, and management is useless. If you’re not willing to sacrifice your well-being for their bottom line, expect retaliation. If you want to build a career in EMS where you're respected and properly trained, look elsewhere. AMR isn’t worth the stress.

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AMR Response
1y
Thank you for taking the time to provide us with a review. If you haven't already shared your feedback with HR, we would love the opportunity to hear more about your concerns. Please reach out to careers@gmr.net so we can put you in touch with the right contact.
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