AMS reviews

3.5

61% would recommend to a friend

(2,851 total reviews)
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Gordon Stuart

61% approve of CEO

47% positive business outlook

AMS has an employee rating of 3.5 out of 5 stars, based on 2,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMS employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Culture can be good depending on where you are - Most co-workers are nice - Struggling to think of other Pros

Cons

- Broken processes and systems - They have outsourced many basic HR functions to vendors, very difficult to get things done - No work/life balance. They see the word 'global' as a means to expect you're available all day and night (calls at 6 am and 10 pm on the same day not uncommon) - UK working style is outdated and unable to adapt to modern ways of working - Very UK-centric and it's not a better way of working. - Outdated technology, you will receive old machines that struggle to work at times - Lots of politics, constant organizational structural changes, people getting laid off every few months. About half the workforce has been laid off in recent years. - This is a struggling company, will be pleasantly surprised if they manage to keep the lights on in 5 years - Leadership is full of speeches and big words with little to show in terms of action - Many coworkers seem stressed and overworked.

1.0
Mar 3, 2019

Poorly Ran RPO

Recommend
CEO approval
Business Outlook

Pros

The people we work worth at an Independent Contributor level are absolutely some of the most hard working and talented individuals I have ever met. They truly care about the work and the teams they support, but this is where the pros end.

Cons

Accounts are poorly managed, for the most part, from the top down. There are a select few senior leaders who are doing an amazing job, but they are only few. Most are allowed to run accounts into the ground, taking their people with them. No accountability in leadership once you reach a certain level, but the teams are consistantly asked to do more with less, and are held to a strict set of metrics and SLAs. As a manager of a delivery team at a lower level it is exhausting trying to keep teams motivated and positive while leaders constantly finger point. There is no training for the delivery teams doing the work. Nothing is fresh or innovative, there are no new tools being introduced and no new technology to work with. Team members actually lose skill set working with this organisation. The CEO has an inner circle that protects one another instead of making this a better place to work. Nothing is for the people here, it's all about how much money you can make and who is liked most amongst that inner circle. Lying, nepotism and favoritism should be the values of this company instead of saying they are passionate, authentic and distinctive. HR is a joke, I am not even sure what it is they actually do here besides gossip about people. I have yet to see one effective, strategic, initiative come out of this function. They do not help support the contributor populations what so ever.

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AMS Response
7y
Reading about your experience at AMS troubles me. It certainly does not reflect the values we espouse. Nor does it align with our aim to enable an inspiring and supported environment where our colleagues can be the best version of themselves. As Chief People Officer, I would welcome the opportunity to discuss your feedback in more detail so please do contact me Sandy.Lucas@Alexmann.com in confidence so I can act on it.
1.0
Dec 22, 2017
Recommend
CEO approval
Business Outlook

Pros

You can work from home and the recruiters are supportive and helpful.

Cons

The management team should be rebuilt. They believe that people in higher seats are not obligated to show other employees respect. Managers treat the work environment as a dictatorship and when you go against that they retaliate by firing you; which is against the law. They request you to give them open feedback in areas where they can do better in but when you start pointing things out about them they take it personally and uses that against you. I don't think any sensible human would want to work with people under those kinds of conditions, Employees complain about issues that goes on with management but are too afraid to open their mouth and share their feelings in fear they will lose their jobs. Management intimidates them. If they go against the management team they will begin to plot against you and find you to let you go.

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AMS Response
8y
I am disappointed to hear this feedback as it goes against the AMS culture and values. It’s important for us to understand current and past experiences, so I would like to offer you my time to have a confidential conversation in order to learn more about your experience. Please feel free to reach out to me at Nicola.Hancock@alexmann.com
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