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ARC Document Solutions

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ARC Document Solutions reviews

3.2

51% would recommend to a friend

(121 total reviews)
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Suri Suriyakumar

69% approve of CEO

51% positive business outlook

Reviews by job title

121 reviews

Reviews about "Compensation"

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1.0
Aug 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Dedicated, hard working team members. Benefits are reasonable but do not compare to xerox or ricoh

Cons

If you work for this company, you will never hear the words thank you, great job, congratulations on delivering exceptional customer satisfaction. Oh, and by the way, you will never get a raise. Do not even expect one. I have been told that pay increases affect margin performance. This company is absolutely the worst to work for. There is no annual performance appraisal process for staff. Correction, there is a process but no one follows it. you must work for 6 years before you are entitled to the measly matched portion of your 401k. When you start for this company after the first year you are entitled to 10 days PTO time, that includes sick time PTO time no exceptions.

1.0
Jul 18, 2017

Insulting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You would have to spend a lot of time looking for anything that would qualify this company as a "Pro", other than you do get a paycheck. Nice co-workers, and the customers are fantastic. But that's about it. Walmart, for all the jokes made, offers better benefits, and comparable pay.

Cons

After nine years without a raise I am told the MAXIMUM the company will allow after the CEO "heartfelt" message about "immediate action on salary" is... FOUR PERCENT. Yes friends, ARC values it's employees in Southern California so much, that 8-10 YEARS of employment without an increase, yields you less than 1/2% per year. Even the CPI is up 20+% in that time, so ARC believes you are worth LESS than you were at the "old" ARC, or one of it's predecessor companies. I believe they WANT long term employees to leave, so they can replace them with less experienced, minimum-wage employees, which apparently is what they believe technical work is worth (India wages are less than 5/hr).

4.0
Jun 22, 2017

Fun & Progressing

Recommend
CEO approval
Business Outlook

Pros

The people are great and fun to work with. You can be yourself. The pay is competitive and the climate is ever evolving. There is a lot of diversity.

Cons

The company is still merging over 200 smaller firms together and is struggling with some basic policies, procedures, and workflows. Most change seems to be driven by the west coast and little input from other areas is accepted, though this seems to be changing.

Viewing 79 - 81 of 121 Reviews

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