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ARC Document Solutions

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ARC Document Solutions reviews

3.2

51% would recommend to a friend

(121 total reviews)
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Suri Suriyakumar

69% approve of CEO

51% positive business outlook

Reviews by job title

121 reviews

Reviews about "Compensation"

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1.0
Jul 14, 2016

Sales

Recommend
CEO approval
Business Outlook

Pros

There used to be pros. None that I can think of in the last couple years other than the fact of being employed.

Cons

Constant salary cuts and comp plans change every year. Each year the plans are changed to make it harder to earn a living. No raises for hourly employees for 10 years in many cases. The product they want you to focus on sometimes change weekly! Super micro-management. Morning meetings and afternoon meetings everyday to report what you are going to do and what you did. Excessive requests for record keeping on calls. When it comes to commission time (if you get any) you have to do a hail mary and hope for the best because there is no way to check if you are being paid correctly. Threats by management if you don't close the requested amount of deals that change almost weekly. Large percentage of sales team looking for other work.

1.0
Apr 4, 2016

Would not Recommend working at ARC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great professional co-workers in the area offices and print shops. Awesome place to meet new people with different backgrounds and experiences. Most area print stores are made up of employees from the previous companies before being bought-out by ARC, and are very customer oriented.

Cons

Upper Management does not have a clue how to treat their employees who work hard. Yes it's important to show a profit, to satisfy the share-holders, otherwise the company would go out of business, but it is also important to acknowledge the people that make the wheels turn! Raises and promotions (that were promised after starting) are non-existent for most areas, unless you work in a large office that is expanding or are willing to relocate at your own expense. Most of the people I worked with had not received a review or a salary increase in over 2-3 years! If you like working long hours to keep the customer happy, and constant complaints about overtime, ARC is the place to be!

Viewing 91 - 93 of 121 Reviews

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