Is ASML a good company to work for as a Customer Support Engineer I?

Customer Support Engineer I professionals working at ASML have rated their employer with 4.1 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of ASML employees being 4.0 out of 5 stars. Search open Customer Support Engineer I Jobs at ASML now and start preparing for your job interview by browsing frequently asked Customer Support Engineer I interview questions at ASML .

Does ASML pay Customer Support Engineer I employees well?

Customer Support Engineer I professionals rate their compensation and benefits at ASML with 3.6 out of 5 stars based on 77 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Customer Support Engineer I salaries at ASML.

What are the top reviewed jobs at ASML?

Design Engineer (177) , Software Engineer (169) , Engineer (121) , Intern (110) , Mechanical Design Engineer (69) , Mechanical Engineer (64) , Customer Support Engineer (62) , Project Manager (61) , Internship (55) , Senior Software Engineer (55) , Production Engineer (52) , Project Lead (47) , Field Service Engineer (43) , Senior Design Engineer (41) , Technical Support Engineer (40)

What are the pros of working at ASML according to real employee reviews?

"Good work life balance and moral" ((in 242 reviews)); "a company that thinks about the employers 2 days remote work per week 40days holiday good salary" ((in 202 reviews)); "1. Can learn semiconductor overall environment and technologies 2. Powerful position in the market 3. Good benefit" ((in 202 reviews)); "You might end up in a very challenging assignment with competent and nice people around you." ((in 190 reviews)); "minded and good culture" ((in 139 reviews))

What are the cons of working at ASML according to real employee reviews?

"Bad management on people.Bad management on people.Bad management on people." ((in 126 reviews)); "Some of the managers have been ... not great" ((in 61 reviews)); "Long hours and weekend work occasionally" ((in 20 reviews)); "Poor management and leadership." ((in 20 reviews)); "Too much politics and top heavy organization" ((in 12 reviews))

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ASML

ASML Customer Support Engineer I reviews

4.1

86% would recommend to a friend

(77 total reviews)

Christophe Fouquet

99% approve of CEO

35% positive business outlook

Ratings by category

4.2

Culture & values

4.0

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.6

Compensation and benefits

2.7

Senior management

Customer Support Engineer I employees have rated ASML with 4.1 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Customer Support Engineer I professionals have an excellent working experience there. ASML is rated in line with the average (within 1 standard deviation) by Customer Support Engineer I professionals compared to other employers within the Manufacturing industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

77 reviews

4.0

Jan 24, 2026

Pretty Solid

Customer support engineer ii

Recommend

CEO approval

Business Outlook

Pros

You are paid well in this position Growth at your own pace, so much to learn

Cons

Local management Night shift rotation Long hours

1.0

Sep 7, 2025

Comradery 0/10

Customer support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Managers threatened to destroy your engineering career.l if you do not perform above par and yet only one person on the team will get an above par review and only one person will get a raise above cost of living.

Cons

Management yells and cusses at engineers Engineers hit their co-workers repeatedly Managers boast of hiring recent graduates so grads don’t know how badly they are abused Managers dock timecard hours as punishment

5.0

Sep 1, 2025

Great place to work

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

International, inclusive environment. Above average salary. Interesting products.

Cons

Corporate, selfish mindset common among employees

Viewing 1 - 3 of 77 Reviews

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ASML Customer Support Engineer I reviews

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Pretty Solid

Comradery 0/10

Great place to work

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