Is ASML a good company to work for as a Customer Support Engineer?

Customer Support Engineer professionals working at ASML have rated their employer with 4.3 out of 5 stars in 64 Glassdoor reviews. This is a higher than average score with the overall rating of ASML employees being 4.0 out of 5 stars. Search open Customer Support Engineer Jobs at ASML now and start preparing for your job interview by browsing frequently asked Customer Support Engineer interview questions at ASML .

Does ASML pay Customer Support Engineer employees well?

Customer Support Engineer professionals rate their compensation and benefits at ASML with 4.2 out of 5 stars based on 64 anonymously submitted employee reviews. This is 4.9% better than the company average rating for salary and benefits. Find out more about Customer Support Engineer salaries at ASML.

What ASML locations are top rated by Customer Support Engineer employees?

Hillsboro is the top rated ASML location by Customer Support Engineer employees.

What are the top reviewed jobs at ASML?

Design Engineer (177) , Software Engineer (169) , Engineer (121) , Intern (110) , Mechanical Design Engineer (69) , Mechanical Engineer (63) , Customer Support Engineer (62) , Project Manager (61) , Internship (55) , Senior Software Engineer (55) , Production Engineer (52) , Project Lead (47) , Field Service Engineer (43) , Senior Design Engineer (41) , Technical Support Engineer (40)

What are the pros of working at ASML according to real employee reviews?

"Good work life balance and moral" ((in 237 reviews)); "1. Can learn semiconductor overall environment and technologies 2. Powerful position in the market 3. Good benefit" ((in 217 reviews)); "a company that thinks about the employers 2 days remote work per week 40days holiday good salary" ((in 200 reviews)); "You might end up in a very challenging assignment with competent and nice people around you." ((in 188 reviews)); "nice colleagues to work with" ((in 135 reviews))

What are the cons of working at ASML according to real employee reviews?

"Bad management on people.Bad management on people.Bad management on people." ((in 129 reviews)); "Some of the managers have been ... not great" ((in 62 reviews)); "Poor management and leadership." ((in 20 reviews)); "Long hours and weekend work occasionally" ((in 19 reviews)); "Too much politics and top heavy organization" ((in 13 reviews))

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ASML Customer Support Engineer reviews

4.3

66% would recommend to a friend

(64 total reviews)

Christophe Fouquet

100% approve of CEO

62% positive business outlook

Ratings by category

4.2

Compensation and benefits

3.9

Culture & values

3.9

Career opportunities

3.6

Diversity & inclusion

3.3

Work/Life balance

2.9

Senior management

Customer Support Engineer employees have rated ASML with 4.3 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Customer Support Engineer professionals have an excellent working experience there. ASML is rated in line with the average (within 1 standard deviation) by Customer Support Engineer professionals compared to other employers within the Manufacturing industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

64 reviews

4.0

Feb 17, 2023

Great collaboration and continuous learning culture

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

There's always the next level of support to help you out. Work is challenging but rewarding. Continuous learning and improvement is a big part of the culture and cross department collaboration is practiced heavily.

Cons

As the company gets bigger, personal touch becomes less and also slow in the salary adjustments compared to local peers in the same industry.

5.0

Dec 20, 2022

Great place to work

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

-Competitive salary -Engaging work -Nice coworkers

Cons

-Not much variety in the work -Physically demanding

2.0

Dec 9, 2022

You have no life and misleading

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

Per diem, hotel points, car points, travel if you don’t get burnt out from it.

Cons

You initially get hired for a specific site per say AZ, then management never gives you work at AZ and keeps you traveling all the time. I would not recommend this job for fresh grads, you work 12 hour shifts and heavily depend on the overtime to compensate for the low pay. You spend all your time at work, and your rest days you are stuck in a hotel. Not really an engineering type job, more technician job than anything else.

Viewing 10 - 12 of 64 Reviews

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ASML Customer Support Engineer reviews

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Great collaboration and continuous learning culture

Great place to work

You have no life and misleading

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