ASPCA reviews

2.9

46% would recommend to a friend

(292 total reviews)

Matthew Bershadker

45% approve of CEO

44% positive business outlook

ASPCA has an employee rating of 2.9 out of 5 stars, based on 292 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ASPCA employee rating is 22% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

292 reviews
2.0
Jan 26, 2018

So much lip service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with animals in need is great, as are my teammates.

Cons

Management does not seem to understand the basics of employee retention. Staff is overworked and pretty much always asked "what have you done for me lately". Trying to have a work/life balance is nearly impossible. Management provides no support to the day shifts and somehow manages to do even less for the overnight staff. They give lip service to a core values and ask for employees to embody it, but the management and CEO do everything that goes against it. The high turnover rate results in lots of forced overtime because they can't seem to create an environment that people want to stay at, so they get their experience and then move to a less stress-filled job. This creates gaps that the rest of the staff has to fill, which burns them out and makes them leave, continuing the cycle.

1.0
Oct 19, 2019
Recommend
CEO approval
Business Outlook

Pros

- Junior staff are generally very dedicated to animals and work to protect them - Good salary and benefits compared to other animal welfare nonprofits - Has a decent reputation in some cases

Cons

- Very disorganized structure with shifting goals and priorities - Management terminates dedicated employees without notice for facetious reasons - Significant internal communication issues and competing personalities - Callous senior leadership that cares more about itself (and its high salaries) than the team it purports to lead - Some senior staff pretend to be genuinely concerned with their teams, but will quickly eliminate staff and harm their livelihoods - Has shown a disinterest in farmed animal welfare and the plant-based movement - Reputation is marred by its callousness to staff, inability to work in coalitions, and refusal to adopt a no-kill belief system for animal shelters

2.0
May 8, 2018

Needed to write a review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping animals, benefits and PTO. Have opportunities to deploy and help with cruelty cases but only if our schedule allows it. Writing opportunities to publish, articles, journals, book chapters, etc.

Cons

24/7/365 Upper management hires within and moves staff around to different jobs (or create new jobs) instead of letting them go, since they have been here for a long time. There are upper management staff members that have no veterinary experience at all but will tell others how to do their job. Some management like to use their power to cater to their own personal needs; leaving early, not showing up, not working holidays, etc. Managers have more than enough work time to do what they have to do but are given extra work hours away from helping animals. All of the managers should be closely watched with what they do, to make sure they are actually doing their jobs outside of their management role. Many managers are not given these needed reviews because the manager’s boss does not know how to look over anything due to not having experience in the animal field, gets pushed off on others to do. There is so much more but these are the main issues with management. Many staff do not really express how they feel about their jobs here. They are scared they will get fired for having an opinion or questioning the management’s ways. Even if surveys are said to be anonymous, we are still scared to voice out opinion. Even the information that is provided to upper management after an employee leaves (exit interview), doesn’t get looked at or considered to make things better. Favoritism is a big issues within the whole organization. The only way you will progress at your job seems to be a favorite or become a manager. If you are not liked, you will notice. Be ready to stay in the position you applied for.

Viewing 13 - 15 of 292 Reviews

Glassdoor has 336 ASPCA reviews submitted anonymously by ASPCA employees. Read employee reviews and ratings on Glassdoor to decide if ASPCA is right for you.