AT&T Customer Service Representative (CSR) II reviews

Users say... "The benefits are great and the Flex Hours are a blessing when you have kids appts etc" "Pay is good for entry level position and Benifits are good with discounted phone cable and internet." "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." "Salary is good if you started a long time ago and worked your way up." "The money was good but with the consolidation of sales offices and the new contract the money is going down" 

Users say... "Poor Management and targets are always moving on metrics without support or knowledge of the market." "No work life balance and if you want to make money u have to hustle a lot" "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" "There are constant reorganizations and layoffs" "Long hours and over emphasis on sales ; too much status quo and lack of customer support."