Pros
You get Xmas day & thanksgiving day off
Cons
I used to like working at AT&T call center but not so much anymore. The company takes everything you have & then more. They claim to treat everyone like family but they don’t. They take your family time & the time you need for yourself by giving mandatory overtime & claiming its for the needs of the business & customers but really it’s just them being greedy & mean. All AT&T cares about is themselves & the overtime isn’t making a difference. What really need to do is hire more people but they are too greedy for that & don’t care about their workers. If they cared they would hire more people & never do mandatory overtime & when your normal 8 hr shift ended you would be able to leave no matter what. It takes time away from family which matters way more than anything else & it’s time that you can’t get back. The calls are back to back all day. Nothing is ever enough or good enough