AT&T reviews

3.3

52% would recommend to a friend

(42,088 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Oct 27, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are outstanding & the pay is good. AT&T is a great company and has great products and the work life balence is positive. It has a very postive name and brand recognition and there is pride when saying "I work for AT&T." Free phone service, free long distance and free DSL are benefits that cannot be beat.

Cons

The overhead of working for the phone company. Not everyone is facing the same direction with many fiefdoms and personal agendas. None of this is new information but there is a lot of room for improvement and ways to get better at service.

4.0
Oct 26, 2008
Recommend
CEO approval
Business Outlook

Pros

It is way better than verizon to say the least. First of all the plans and the prices are a lot better. The overall coverage is actually better than verizon. AT&T has roll over min and they have GSM technology. This means that you can switch phones and use your device anywhere in the world. Something that verizon can't do.

Cons

The downsides are that there is a lot of stress. Be prepared to work and really earn your commissions. The base pay is about $15 an hour now but the bulk of your salary should come from commission. Your basically paid for new activations , upgrades as well as add on features.

1.0
Oct 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The Salary and benefits are great. The presence of a union makes a big difference in the rights we have as employees.

Cons

Employees are treated like children. I'm reminded of middle/high school. There is absolutely no potential for upward mobility. Despite having a college education and years of experience, I've been locked into the same position for years. My supervisor told me that I would not be able to apply for any other jobs within the company because she doesn't like me personally. Money isn't everything.

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Glassdoor has 46,515 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.