AT&T reviews

3.3

52% would recommend to a friend

(42,049 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,049 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

it's an overall great company with many opportunities to advance. not only can you advance within the corporate store part of the company, but national retail and indirect stores as well.

Cons

the pay scale is crazy. i was one of the best reps in the state when i got promoted to my current position and had to take a $16k paycut just to advance within the company. i'll get that back with my next promotion, but it's crazy to think that i have employees making more than me with a whole lot less responsibility.

2.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Our yellow pages have been the best in the business for well over 50 years and have made lots of money for our customers. Our new internet yellowpages.com is producing decently for our small business customers and has potential. Our union makes sure that our individual managers in Sacramento cannot abuse us as much as they'd like to.

Cons

In the internet age, marketing is changing as customers convert to internet advertising. Our management is not smart enough to figure out how to adapt to the changing market, and they blame their own failure on the sales reps that report to them. More than half of our middle managers have no college degree and have never studied pyschology, marketing or management.

3.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for this company is pay... It isn't anything else really. Everything that use to make this employeer the best in its class has been cut back on. That includes, bonuses, stock options, medical and every other beni has been cut. The best reason to work for this company is tainted with all the other reasons not to work here. Yes, we don't mind working hard but over the last few years they have asked for more and cut more from the people who actually make a difference within the rankings.

Cons

Massive company where everyone is your boss. They don't cater to their employees they cater to the upper management staff. 95% of upper management looks down the rankings as throw away commodities that can be replaced by someone who cost less and works longer hours. This way upper management can pocket more money while the take away more and more and expect more and more. The company has lost it's big blue attitude and has taken on a dog eat dog attitude. Compitetion is good but you better come prepared with a full fledge body of armor if you work here.

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Glassdoor has 46,466 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.