AT&T reviews

3.3

52% would recommend to a friend

(42,048 total reviews)
avatar

John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Jul 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Overall the benefits package is great. We have a 401k plan with a good match. We have an actual Pension (cash balance) on top of the 401k. Very generous vacation package (6+ weeks per year is not uncommon). Limited telecommuting and flex time depending on job function (mostly tech workers). Medical coverage used to be great, hard to say now, it's been gutted recently but might still be competitive since it seems everyone else is gutting theirs as well.

Cons

Most of the senior management comes from the declining side of the business rather than the growth side and the policies reflect that. This is most apparent in the way new policies are being used to justify head count. Head count is still growing in the growth divisions but it's an uphill battle trying to justify it. Moving up within management basically requires relocating. Health plan has been getting less an less generous, especially if you want family coverage or need any prescriptions. Too much red tap and too many "silos" to get things done very efficiently.

2.0
Jul 7, 2008

Bring back the old AT&T

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Branding and marketing of Iphone

Cons

legacy AT&T treated people much better - have taken 10 steps backwards w/benefits, promotional encouragement and opportunities

3.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Brand recognition, history, stability, integrity, commitment to technical excellence. Portfolio of capabilities is comprehensive and market leading. I have had over 7 managers during my time at AT&T, and have had very good experiences. All without exception have been considerate and flexible regarding maintaining a good work/life balance. All have been very accepting of virtual office work. Basically, most management works VO at least a portion of the time. It does not really matter where you are, as long as you are reachable and responsive via email, phone and company IM. My management and colleagues at AT&T have been exceptional with regards to treating people with fairness, respect, and acting with integrity in dealing with each other and with customers.

Cons

Since the merger with SBC in 2005, bureaucracy slows down innovation and makes it difficult to react quickly to market changes. Processes can be unwieldy - they are standardized across many products that often have very different needs. Since we are now so big, it is difficult to keep up with the latest on specific resources and information on processes and tools. Employee morale has taken a hit over the last several years of continued downsizing and potential layoffs. Benefits have taken a big hit over the past few years. On one plan, a family of 4 pays over $300 per month with a deductable of $11,000! It used to be no charge, no deductable, just co-pay.

Viewing 41917 - 41919 of 42,048 Reviews

Glassdoor has 46,465 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.